Privacy Policy
Effective Date: 07/14/2026
Ethos Clinic (“Ethos,” “we,” “our,” or “us”) respects the privacy of patients, website visitors, and individuals who contact our practice. This Privacy Policy explains how we collect, use, disclose, and protect information through our website and related practice operations.
This Privacy Policy applies to www.ethosclinic.com and related online interactions. It does not replace our HIPAA Notice of Privacy Practices, which explains how protected health information is used and disclosed in connection with healthcare services.
Information We Collect
- Contact information such as name, phone number, email address, and mailing address when voluntarily provided.
- General inquiry information submitted through website forms.
- Technical information such as IP address, browser type, device type, operating system, referring pages, and pages visited.
- Scheduling information when patients call the clinic to request appointments.
- Health, insurance, billing, and treatment information collected as part of patient care through our clinical workflows and EHR, DrChrono.
How We Use Information
- respond to inquiries;
- schedule or coordinate appointments by phone;
- provide behavioral health services;
- maintain patient records;
- verify insurance and support billing when applicable;
- improve website functionality and patient communication;
- comply with legal, regulatory, and professional obligations.
General Website Forms
General website forms are intended for non-urgent, non-clinical inquiries only. Patients should not submit diagnoses, medication lists, detailed symptoms, insurance identification numbers, Social Security numbers, or other protected health information through general website forms. Existing patients and anyone with clinical concerns should call the office directly.
Protection of Health Information and HIPAA Compliance
Ethos Clinic maintains administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of protected health information in accordance with HIPAA and applicable federal and Pennsylvania privacy laws. These safeguards may include workforce privacy training, role-based access controls, secure recordkeeping practices, password-protected systems, use of HIPAA-appropriate vendors where required, Business Associate Agreements when applicable, policies limiting access to the minimum necessary information, and procedures for responding to privacy questions or incidents.
Ethos Clinic uses DrChrono for electronic health record and practice management functions. Telehealth may be provided through Doximity or Direct Health, previously Medici. Ethos does not currently offer online payment processing through its website and does not currently offer a patient portal through the website.
For additional information regarding how Ethos uses and discloses protected health information and the rights patients have under HIPAA, please review our HIPAA Notice of Privacy Practices.
Disclosure of Information
We may disclose information to service providers, vendors, professional advisors, regulatory authorities, insurers, payers, and others as permitted or required by law and as described in our HIPAA Notice of Privacy Practices. We do not sell patient protected health information.
Third-Party Services and Website Analytics
Our website may use service providers that assist with hosting, security, analytics, maps, or website functionality. Ethos should maintain an updated list of such vendors. Tracking technologies should not be used in a way that discloses protected health information to third parties without appropriate safeguards, agreements, and permissions required by law.
Cookies
Our website may use cookies or similar technologies to support basic website functionality, understand website traffic, improve performance, and maintain security. Visitors can control cookie settings through their browser. Additional information is available in our Cookie Policy.
Data Security
No website or electronic system can guarantee absolute security. Ethos Clinic uses reasonable safeguards appropriate for a healthcare practice to protect information from unauthorized access, use, or disclosure.
Children and Minors
Ethos Clinic provides services to patients, including minors, as permitted by applicable law. Privacy rights for minors may vary depending on the service, age, consent rules, and applicable federal or state law.
Patient Rights
Patients have rights regarding protected health information, including the right to request access to records, request amendments, request restrictions, request confidential communications, receive an accounting of certain disclosures, and file a complaint. These rights are described in our HIPAA Notice of Privacy Practices.
Contact
Privacy Officer: Ayesha Abbasi, Practice Manager
Ethos Clinic
Website: www.ethosclinic.com
Phone: Emmaus- 484-232-5288 Lehighton- 610-900-4234
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.